Zealous representation and obtaining high recovery rates
At Olson Shaner, we are a multi-state law firm dedicated to protecting the rights of creditors by collecting delinquent accounts. Our team of experienced attorneys has a reputation for providing zealous representation and achieving high recovery rates.
Our Attorneys
Our team is led by Mark Olson, a renowned attorney with over three decades of experience in the field of creditor rights. Mark has a proven track record of shaping debt collection in Utah through landmark cases and lobbying for changes to laws and rules that favor creditors. When not working, Mark enjoys spending time with his family, whether traveling, running, or at home.
Chip Shaner
Chip Shaner joined Olson Associates in 2004 and became a partner in 2007. Chip has extensive experience in collecting consumer and commercial debts. He is a member of the Utah State Bar and has served as the Treasurer, Co-Chair, and Chair of the Collection Section of the Utah State Bar. Chip is also a Judge Pro Tempore for Salt Lake City Justice Court and Sunset Municipal Court.
B. Joseph Beecroft
B. Joseph Beecroft joined Olson Associates in 2005. Joseph has focused largely on collecting consumer and commercial debts involving all aspects of litigation. He is also experienced in drafting and revising contracts and corporate documents. In his free time, Joseph enjoys running, camping, and spending time with his family. He is fluent in Spanish and enjoys using his language skills when presented with opportunities.
Our Services
At Olson Shaner, we offer a range of services designed to help creditors collect delinquent accounts. These services include:
- Litigation and alternative dispute resolution
- Debt collection and recovery
- Creditor representation in court
- Contract and corporate document drafting and revision
Why Choose Us
With our team of experienced attorneys and extensive knowledge of the debt collection industry, we are confident in our ability to provide exceptional service to our clients. Our commitment to protecting the rights of creditors and recovering delinquent accounts sets us apart from other law firms in the industry.
Get in Touch
If you would like to learn more about our services or would like to reach out to one of our experienced attorneys, please contact us using the contact form on our website. We would be happy to help you navigate the debt collection process and achieve the best possible outcome for your business.
Negative Reviews
The overwhelming majority of reviewers had a terrible experience with Olsen Shaner & Associates. Most reviewers described the company as "rude, " "childish, " "vindictive, " and "shady." They complained about poor customer service, being treated poorly, and being ripped off. Many reviewers reported being told they owed more money than they actually did, or being threatened with garnishment or collections. One reviewer even reported being subjected to racial slurs and discrimination by company representatives.
Recent Issues
Some reviewers reported recent issues with the company, including being added to collections for sums they had already paid. Others reported being unable to get answers to their questions or being sent conflicting information. One reviewer reported being told they owed money, only to have the debt suddenly increase or be garnished without their knowledge or consent.
Lack of Professionalism
Many reviewers criticized the company's lack of professionalism, organization, and respect for clients. They reported being treated like customers, not being listened to, and being met with disrespect. Some reviewers noted that the company seems to prioritize making a profit over helping clients.
Old Debt Collection
Some reviewers reported being contacted by the company about old debts, which they had already paid or had been discharged in bankruptcy. This seemed to be a common theme, with some reviewers reporting being contacted about debts from a decade or more prior.
Mixed Review
One reviewer had a relatively positive experience, noting that the company gave them a payment plan and worked with them to make a payment. However, even this reviewer noted some issues with communication and organization.
