Business Details
31 Years
experience
Your Trusted Lemon Law Advocates Nationwide
Since 1995, Krohn & Moss Consumer Law Center has dedicated itself to advocating for consumers burdened by defective vehicles. Our firm combines over 25 years of specialized lemon law expertise with a nationwide reach, maintaining a client-focused approach rooted in integrity and accountability. We have successfully resolved more than 60,000 cases, holding manufacturers responsible for unresolved vehicle defects while operating under a strict no-fee policy unless we secure compensation for our clients. Our practice is built on federal and state lemon law provisions, including the Magnuson-Moss Warranty Act, ensuring clients receive refunds, replacements, or monetary compensation without upfront legal costs.With a 99% pre-trial settlement rate, we prioritize efficient resolutions while maintaining transparency throughout the legal process. Our BBB A+ rating and 2024 Complaint-Free Award reflect our commitment to ethical standards and client satisfaction. We serve clients across all 50 states, offering free case evaluations and leveraging extensive experience to navigate complex manufacturer defenses. Our teams expertise spans vehicle types including cars, trucks, motorcycles, and RVs, with a proven track record of securing favorable outcomes even in challenging cases.
Services
Lemon Law Representation
Vehicle Recall Assistance
Consumer Fraud Claims
Warranty Dispute Resolution
Defective Vehicle Buybacks
Details
- Year established: 1995
Highlights and features
- Over 30 years of lemon law expertise with 60,000+ successful cases
- 99% of cases settle outside of court through strategic negotiations
- No legal fees unless we secure compensation for clients
- Nationwide service covering all 50 states
- BBB A+ rated with a 2024 Complaint-Free Award
Associations and certifications
- BBB A+ Rating
- 2024 Complaint-Free Award
What people say
No legal fees unless they win
Excellent communication throughout process
Secured full vehicle buyback
Handled complex safety defect case
Professional and compassionate representation
Services
Lemon Law Representation
Our attorneys specialize in representing clients with defective vehicles under lemon laws. We handle cases involving cars, trucks, and motorcycles that fail to meet warranty standards despite multiple repair attempts. Clients receive free case evaluations and benefit from our no-fee policy unless we secure compensation through settlements or litigation.
Warranty Dispute Resolution
We resolve disputes related to vehicle warranties by proving manufacturers' failure to repair substantial defects. Our process includes documenting repair histories, negotiating with dealerships, and leveraging federal Magnuson-Moss Warranty Act protections. This service covers both new and used vehicles with valid warranty periods at the time of purchase.
Defective Vehicle Buybacks
We pursue full refunds for vehicles deemed lemons through buyback programs. Our team calculates compensation including purchase price, taxes, and financing charges while accounting for reasonable usage fees. Manufacturers typically cover attorneys' fees when cases succeed under state or federal lemon laws.
Consumer Fraud Claims
This service addresses deceptive practices by vehicle dealerships or manufacturers. We handle cases involving false advertising, hidden defects, and warranty violations. Clients benefit from our expertise in proving fraudulent conduct through repair records and manufacturer communications, often recovering additional damages beyond vehicle costs.
Vehicle Recall Assistance
We assist clients with vehicles subject to recalls that manufacturers failed to address properly. Our services include proving persistent safety issues after repair attempts and connecting clients' cases to broader manufacturer recalls. This includes documenting vehicle history and demonstrating ongoing risks to support compensation claims.
People
Adam J. Krohn
Co-Founder
Co-founded Krohn & Moss in 1995 with Gregory Moss. Specializes in lemon law litigation with over 25 years of experience. Leads the firm's strategic direction while maintaining active case involvement.
Gregory H. Moss
Co-Founder
Co-established the firm in 1995 alongside Adam Krohn. Focuses on complex lemon law cases and manufacturer negotiations. Brings extensive consumer protection expertise from early career in regulatory compliance.
Brandi Schueler
Attorney
Recognized for compassionate client advocacy in high-stakes lemon cases. Successfully represented clients with severe vehicle defects, including safety-critical systems failures. Maintains 98% client satisfaction rate in case evaluations.
Brent Wikgren
Lead Counsel
Specializes in multi-state lemon law cases and manufacturer arbitration. Instrumental in securing landmark settlements for clients with rare vehicle defects. Provides expert testimony in warranty compliance matters.
Derek R. Hale
Senior Litigator
Focuses on complex litigation against major automotive manufacturers. Known for handling cases involving repeated safety system failures and dealership misconduct. Maintains 92% pre-trial settlement rate in favor of clients.
Questions
What qualifies as a lemon vehicle?
A vehicle with persistent defects affecting safety, value, or use despite reasonable repair attempts. Most states require 3+ repair tries or 30+ days out of service within warranty periods.
Do I need a lawyer for lemon law cases?
While possible alone, manufacturers have legal teams working against you. Our attorneys level the playing field with no upfront costs and 99% pre-trial success rate.
How long do lemon law cases take?
Most resolve in 2-6 months through manufacturer negotiations. Case duration depends on manufacturer cooperation and complexity of defect documentation.
Can I get compensation for rental car expenses?
Yes, federal and state laws typically cover reasonable rental expenses during repair attempts. Document all related costs for inclusion in your claim.
What if my vehicle gets fixed eventually?
If defects recur after repairs documented in official records, you may still qualify. Our attorneys analyze repair histories to prove persistent nonconformity with warranty terms.
Does lemon law apply to used cars?
Yes, if defects occurred during warranty period. Federal Magnuson-Moss Act covers used vehicles with valid warranties at time of purchase, regardless of age.